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Why is it important to have a Partner with Salesforce Marketing Cloud?

29/4/2025

Implementing Salesforce Marketing Cloud (SFMC) can be a complex challenge - from initial setup to ongoing campaign optimization. That's why working with a Salesforce Certified Partner is not just an option, but a strategic advantage.

In this blog, we explain:
What is a Salesforce Partner?

The benefits of having a Salesforce Partner.

Types of Partners and which one suits your needs.

1. What is a Salesforce Partner?

A Salesforce Partner is a company certified by Salesforce to offer specialized services in the implementation, management and optimization of its tools. implementation, management and optimization of its tools (such as Marketing Cloud, Data Cloud or Commerce Cloud).

These partners have:

  • Official certifications in Salesforce products.
  • Proven experience in successful cases.
  • Access to exclusive Salesforce resources (updates, priority support, etc.).

2. Benefits of working with a Salesforce Partner

🔹 Error-free implementation

  • Avoid common technical failures (incorrect configurations, poorly designed integrations, etc.).
  • Case Study: A retailer increased its conversion rate by 30% after correcting its Journeys configuration with the help of a Partner.

🔹 Ongoing support and expertise

  • Access to certified consultants (you do not depend on a limited in-house team).
  • Quick solutions to complex problems (e.g., email deliverability, advanced segmentation).

🔹 Cost and time savings.

  • Eliminates the need to hire and train a specialized in-house team.
  • Flexible service models (per project, monthly support, etc.).

🔹 Innovation and upgrades

  • Partners know what 's new in Salesforce before the market and adapt it to your business.

3. Who is a Salesforce Partner ideal for?

  • Companies that use (or plan to use) Marketing Cloud and need to maximize their ROI.
  • Marketing teams without technical expertise in SFMC.
  • Businesses with high volumes of campaigns that require advanced automation.
  • Companies looking to scale without worrying about technical infrastructure.

4. Types of Salesforce Partners

Why choose Orange Digital as your partner?

As a Managed Service Provider (MSP), we go beyond implementation:

  • 🚀 Implementation + 360° Support: We accompany you from day 1 to constant optimization.
  • Focus on results: We don't just set up SFMC, we help you achieve your KPIs.
  • 🔐 Security and compliance: We guarantee good practices in data handling and deliverability.
"A Partner like Orange Digital is like having a Salesforce team dedicated to your business, but without the fixed costs."

Conclusion

Working with a Salesforce Marketing Cloud Certified Partner is the difference between "using the tool" and "getting the most out of it".

If you are looking to reduce risk, save costs and scale your campaigns with confidence, an MSP like Orange Digital is the solution.

Ready to transform your marketing?


👉 "Contact us and find out how we can drive your results with Salesforce Marketing Cloud."

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